7a ERP Upgrade

33
Volkmar Praum Senior Business Consultant Solut ion Manager for  ERP U p gr ade

Transcript of 7a ERP Upgrade

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Volkmar PraumSenior Business Consultant

Solut ion Manager for  

ERP Upgrade

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Customer Chal lenges

Upgrade Roadm ap in Solut ion Manager 

Agenda

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Cust om er N eeds and Chal lengesSurrounding an SAP Upgrade / Trans i t ion

CONCLUSION

Depending on the complexity of the current SAP landscape, the customer'sexperiences and the project scope, customers face different challenges

and need tailored assistance

CUSTOMER CHALLENGES

Source: SAP Upgrade Survey 2005 (450 interviews)0%

10%

20%

30%

40%

50%

Other

Right timing for transition

Define Value Proposition

Justify budget for project

Decide on target release

Cost/effort estimation

Upskill projet team

Source: SAP Upgrade Survey 2005 (450 interviews)

10%

20%

30%

40%

50%

0% Other

Project management

IT infrastructure

Technical upgrade /Minimum downtime

Adapt application /Modification adjustment

Efficient testing

End-user trainung

RUNNINGRun and incrementally improvetotal cost and value

BUILDINGMinimize project costs and risksof business disruption

PLANNINGDefine transition/upgrade strategyand project plan

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Cust omer Upgrade Chal lenges – Planning

RUNNINGRun and incrementally improvetotal cost and value

BUILDINGMinimize project costs and risk ofbusiness disruption

PLANNINGDefine transition / upgrade strategy andproject plan

Source: SAP Upgrade Survey 2005 (450 interviews)

0%

10%

20%

30%

40%

50%

Other

Right timing for transition

Define value proposition

Justify budget for project

Decide on target release

Cost/effort estimation

Up-skill project team

Source: SAP Upgrade Survey 2005 (450 interviews)

0%

10%

20%

30%

40%

50%

OtherOther

Right timing for transitionRight timing for transition

Define value propositionDefine value proposition

Justify budget for projectJustify budget for project

Decide on target releaseDecide on target release

Cost/effort estimationCost/effort estimation

Up-skill project teamUp-skill project team

Strategic advice on mySAP ERP transition

Impact on existing SAPsolution Up-skill project team

Project charter(cost/effort estimation)

Value proposition /business case definition

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Global Serv ic e Por t fo l io fo r m ySAP ERP2005 – Planning

RUNNINGRun and incrementally improvetotal cost and value

BUILDINGMinimize project costs and risk ofbusiness disruption

PLANNINGDefine transition / upgrade strategyand project plan

SAP Accelerated ValueAssessment for mySAP ERP

SAP Value Assessment

SAP Upgrade Assessment

SAP ESA Roadmap WorkshopSAP Netweaver Reference

Architecture WorkshopSAP System Landscape

SelectionmySAP ERP Technology

WorkshopSAP System Sizing

SAP Empowering f. UpgradeSAP Upgrade TrainingSolution Architect & Solution

Overview TrainingSAP Customer & Project

Team Training

SAP Quick UpgradeEvaluation

mySAP ERP Solution BrowserSAP Business MapsStatement of DirectionValue of Upgrade Document

SAP Upgrade Experience DBSAP Scenario & Process

Component ListSAP Upgrade Masterguide

mySAP ERP UpgradeAspects

SAP Upgrade Road Map

Tools & ContentSAP Upgrade Information Center

Strategic advice on mySAP ERP transition

Impact on existing SAP

solutionUp-skill project team

Project charter

(cost/effort estimation)

Value proposition /

business case definitionCompleteExecution

Expert

Guidance

QualityManage-ment

Enabling

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Globa l Serv ice Port fo l i o fo r m ySAP ERP2005 – Bu ild ing

SAP Modification Assess-ment for ESS/MSS

SAP ABAP ListViewer(ALV) Conversion Service

SAP End User TrainingSAP Customer &Project Team Training

Managed Services: SAP Evaluation / Implementation / Application Hosting

SAP Data VolumeManagement

SAP Client TransitionService

SAP System LandscapeOperation Support

SAP DowntimeAssessment

Performing TechnicalUpgrade

SAP Test ManagementOptimization

SAP UpgradeWeekendSupport

SAP GoingLiveFunctional UpgradeCheck

SAP Upgrade Coach

SAP Safeguarding Upgrade

SAP SolutionManagement Assessmentfor Upgrade

SAP KnowledgeTransfer Optimization

RUNNING

Run and incrementally improvetotal cost and value

PLANNING

Define transition / upgrade strategy andproject plan

BUILDINGMinimize project costs and risk ofbusiness disruption

CompleteExecution

ExpertGuidance

Quality

Manage-ment

Enabling

SAP Quick SizerNetwork Sizing

Whitepaper

SAP System SwitchSAP Software Lifecycle

Manager

SAP Modification AssistentASU Tool BoxRelease Notes

eCATTSAP Test Data

Migration Server

SAP TutorRWD Info Pak® SAP Learning Solution

Tools & Content

SAP Upgrade Roadmap and SAP Solution Manager

Technical

deployment

IT Infrastructure

adjustment

TestingAppl. configuration /

Modification adjustment

End user

training

Project and risk management

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Source: SAP Upgrade Survey 2005 (450 interviews)

10%

20%

30%

40%

50%

Source: SAP Upgrade Survey 2005 (450 interviews)

10%

20%

30%

40%

50%

SAP Upgrade Roadmap and SAP So lu t i on Manager A t t ack s Know nCost Dr ive rs

IT infrastructure

Technical upgrade / Minimum downtime Adapt application / Modification adjustment

Project management End-User training

Efficient testing

Change Management

E-Learning Management

Test Management

Upgrade Roadmap

SAP Solut ion Manag er 

SAP Downtime AssessmentSAP Modification Clearing Service

SAP Test ManagementOptimization

SAP Solut ion Mana ger as Servic e Plat form

SAP Solut ion Mana ger as Servic e Plat form

Upgrade Servic es

Others

SAP Knowledge Transfer

Optimization

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SAP Upgrade RoadmapSAP Upgrade Info Center

SAP Upgrades: K ey Inform at ion Sourc es

pow ered by SAP Suppor t Por t a l(ht tp: / /serv ice.sap.com/upgrade)

pow ered by SAP Solut ion Manager  

In format ion Sources

RUNNINGRun and incrementally improvetotal cost and value

BUILDINGMinimize project costs and risksof business disruption

PLANNINGDefine transition/upgrade strategyand project plan

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Customer Chal lenges

Upgrade Roadm ap in Solut ion Manager 

Agenda

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SAP Upgrade Roadm ap – Overv iew

DESCRIPTION

BENEFITS

• Repeatable approach that helps to mitigaterisks, attack key time consumers andreduce costs and effort

• Central point of access to upgrade project

information and integrated use with SAPSolution Manager

EXAMPLE

Content updates by mySAP ERP upgrade path (11/2005)• SAP's standard methodology to plan andexecute the upgrade of an SAP solution

• Content: Best practices and templates forproject management, functional and

technical aspects facilitating key tasks ofthe entire project team

• Formats:

HTML version on SAP Upgrade Info Center

SAP Solution Manager format: starting with

ST-ICO140, latest updates in ST-ICO150(SP1)

45 (16 unique)SAP XSS 6.0SAP XSS 5.0

42 (15 unique)XECO 5.0ISA WAC 4.0

SAP cProjects 4.0

SAP E-Recruting 6.0

FSCM 6.0

SAP SEM 6.0

SAP LearningSolution 6.0

SAP ECC 6.0

Target Release

57 (14 unique)SAP cProjects 2.0 – 3.1

48 (17 unique)SAP E-Recruting 2.0 and 3.0

63 (22 unique)FSCM 2.0 and 3.0

48 (17 unique)SAP SEM 3.0 – 4.0

54 (19 unique)SAP Learning Solution 2.0and 3.0

134 (22 unique)SAP R/3 3.1i – SAP ECC 5.0

AcceleratorsSource-Release

45 (16 unique)SAP XSS 6.0SAP XSS 5.0

42 (15 unique)XECO 5.0ISA WAC 4.0

SAP cProjects 4.0

SAP E-Recruting 6.0

FSCM 6.0

SAP SEM 6.0

SAP LearningSolution 6.0

SAP ECC 6.0

Target Release

57 (14 unique)SAP cProjects 2.0 – 3.1

48 (17 unique)SAP E-Recruting 2.0 and 3.0

63 (22 unique)FSCM 2.0 and 3.0

48 (17 unique)SAP SEM 3.0 – 4.0

54 (19 unique)SAP Learning Solution 2.0and 3.0

134 (22 unique)SAP R/3 3.1i – SAP ECC 5.0

AcceleratorsSource-Release

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The nav igat i on st r uc t u rec o nsi st s of :

Phases

Work packages

Activities/Deliverables

Tasks/Methods

A ligned t o t h e st r uc t u reare:

Milestones

Upgrade Services

Topic descriptions

Accelerators

SAP Upgrade Roadmap – Conc ept (1 /3 )

One-s tep acc ess t o essen t i al SAP upg rade know ledge…

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SAP Upgrade Roadmap – Conc ept (2 /3 )

ProjectPreparation

ProjectPreparation

UpgradeBlueprintUpgradeBlueprint

UpgradeRealizationUpgrade

RealizationFinal Preparation

for CutoverFinal Preparation

for CutoverProduction Cut-over & SupportProduction Cut-over & Support

Work package 1

Activity / Deliverable 1

Work package 2

Task/Method 1

Task/Method 2

Activity / Deliverable 2

Activity / Deliverable 3

Task/Method 1

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How -To Area:

Topics that describe how tocomplete a deliverable withthe following structure:

Content

Prerequisites

Procedure

Result

Acc e lera to r Area:Upgrade relevant links that

facilitate the completion of adeliverable

SAP Upgrade Roadmap – Conc ept (3 /3 )

How-Tos and acce le ra to rs linked along the roadmap structure,

facilitate significantly the completion of key project activities / deliverables!

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SAP Upgrade Roadm ap: Form at s

HTML Version In SAP Solution Manager

Purpose:

Content in read-only format to learnand leverage available accelerators

Purpose:

• Project-independent use: Tailored access to roadmap content

• Use in upgrade project: 

Track project progress along the

work packages of the roadmap

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SAP Upgrade Roadm ap - HTML Version

Use of HTML Version

Navigation with Web-Browser

Read-only format

Print content via Web-Browserfunctionality

Download relevant accelerators

Use of HTML Version

Navigation with Web-Browser

Read-only format

Print content via Web-Browserfunctionality

Download relevant accelerators

One-s tep acc ess t o essen t i al SAP upg rade know ledge…

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SAP Upgrade Roadm ap in SAP Solu t ion Manager  

Ta ilo re d ac c es s t o a l l p ro j ec t re leva nt upg ra de i nf or m at i on!

K ey Benef i ts :

More transparency due to central project

administration Increased efficiency because of central

and tailored access to latest upgrade infos

Acceleration/Automation of resourceconsuming project activities such astesting and end-user training

K ey Benef i ts :

More transparency due to central projectadministration

Increased efficiency because of centraland tailored access to latest upgrade infos

Acceleration/Automation of resourceconsuming project activities such astesting and end-user training

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SAP Upgrade Roadm ap in SAP Solu t ion Manager  

Save t i me w i t h t a i l ored access to r el ev an t i nf orma t ion…

Use of f i l t e r opt i ons:

by target release (e.g. CRM 4.0)

by subject areas (e.g. Testing)

by roles (e.g. project manager)

Status, keywords or team member

Use of f i l t e r opt ions:

by target release (e.g. CRM 4.0)

by subject areas (e.g. Testing)

by roles (e.g. project manager)

Status, keywords or team member

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SAP Upgrade Roadm ap in SAP Solu t ion Manager  

Save t im e w i t h t a i lo red ac c ess t o re levant

Fi l t e r roadm a p c o nt e nt by

spec i f i c upgrade pa th , e .g .:

R/3 3.1-ECC5.0 -> SAP ECC 6.0

CRM 3.0/3.1 -> SAP CRM 5.0

Fi lt e r roadm a p c o nt e nt by

spec i f i c upgrade pat h , e .g .: R/3 3.1-ECC5.0 -> SAP ECC 6.0

CRM 3.0/3.1 -> SAP CRM 5.0

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SAP Upgrade Roadm ap in SAP Solu t ion Manager  

Addi t iona l features in pro jec t -spec i f ic use

Central status and issue tracking

Assign and monitor activities of responsible project team

members Storage of project documents and flexible search by

keywords

Addi t iona l features in pro jec t -spec i f ic use

Central status and issue tracking

Assign and monitor activities of responsible project teammembers

Storage of project documents and flexible search bykeywords

Moni t o r k ey ac t i vi t ies w i t h c ent ra l pro jec t adm inis t ra t ion…

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Usage Guide - SAP So lut ion Manager in Upgrade Pro jec t s

Read all the details in the usage guide –Upgrade Projects with SAP Solution Manager

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Addi t iona l In form at ion / L ink s

Avai lab le ro l lou t m at er ia lSAP Upgrade Roadmap – Overview Presentation

SAP Solution Manager – Usage Guide for Upgrade Projects

SAP Upgrades driven by SAP Solution Manager

SAP Info Article: Upgrading with the help of the SAP Solution Manager andthe SAP Upgrade Roadmap

SAP Insider Article: How SAP Solution Manager can smooth Your next

Upgrade Project

SAP Upgrade Info Cent er

Homepage: http://service.sap.com/upgrade

Upgrade Services: http://service.sap.com/upgradeservices

Upgrade Tools: http://service.sap.com/upgradetech

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Volkmar Praum

Senior Business Consultant

Serv ic e Of fer ingSolut ion Manager Automat i sche Generi erung Ihres So lMan-Projek tesauf Basis des Business Proc ess Reposi t ory

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Ausgangslage für e inen Re leasew echse l

Viele Unternehmen sehen sich vor dem Releasewechselmit der Forderung konfrontiert:

eine Bestandsaufnahme (Ist- Aufnahme) über die genutzten

Geschäftsprozesse und nicht genutzten Geschäftsprozessezu machen

um anschliessend im SAP Solution Manager eine

Geschäftsprozess-Struktur zu definieren und abzubilden, dieihren IST-Zustand reflektiert.

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Pro jektherausforderung

Account& Quotation

AccountAccount& Quotation& Quotation

Planning &Forecasting

Planning &Planning &ForecastingForecasting ProcurementProcurementProcurement OperationsOperationsOperations Order

Fulfillment

OrderOrderFulfillmentFulfillment

After SalesServices

After SalesAfter SalesServicesServices

?

?

?

? ?

??

?

?

Worauf muss ich mich fokussieren?

Wie sind meine Geschäftsprozesse

implementiert?

Welche Geschäftsprozesse werden mitSAP unterstützt ?

D S i i Üb bl i k

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Der Serv ic e i m Überbl ic k

Auf Grund der produktiven Nutzung einer SAP-Instanz kann mitdiesem Service automatisch eine Abbildung der Geschäftsprozesseim SAP Solution Manager erstellt werden.

Dabei werden alle genutzten SAP-Transaktionen berücksichtigt, eskönnen auch die Kundentransaktionen berücksichtigt werden.

Die genutzte Transaktionssicht wird nun mit dem BPR (Business

Process Repository) gemappt und kann als Prozesssicht in den SAPSolution Manager übernommen werden.

Durch die zertifizierte Schnittstelle von SAP wird ein sauberes

Dokumentieren in der SAP Solution Manager Baumstruktursichergestellt .

D S i l P j k t b h l i

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Account& Quotation

AccountAccount& Quotation& Quotation

Planning &Forecasting

Planning &Planning &ForecastingForecasting ProcurementProcurementProcurement OperationsOperationsOperations Order

Fulfillment

OrderOrderFulfillmentFulfillment

After SalesServices

After SalesAfter SalesServicesServices

?

?  ?

?

?    

?   S A

 P  S e r v

 i c e 

 S A P  S

 e r v i c e 

 a d d o

 n a d

 d o n

ProductionProductionplanningplanning

Rep. ManufacturingRep. Manufacturing

Material MgmtMaterial Mgmt

BOM andBOM and

Operation MgmtOperation Mgmt

OrderOrderprocessingprocessing

CapacityCapacityplanningplanning

ConfectionConfection& Quality& Quality

ShippingShipping

PlanningPlanning

Final ProductionFinal Production

ServiceServiceConfirmationConfirmation

InIn--HouseHouseRepairRepair

WarrantyWarrantyRegistrationRegistration

ServiceServiceContractContract

ComplaintsComplaintsProcessingProcessing

Assemble toAssemble to

OrderOrder

Der Serv ic e a ls Pro jek t besc h leun iger  

I dent i f izi er t d ie genutzten Gesc häf t sp rozesse auf der Bas is vom

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Account& Quotation

AccountAccount

& Quotation& QuotationPlanning &Forecasting

Planning &Planning &

ForecastingForecasting ProcurementProcurementProcurement OperationsOperationsOperations OrderFulfillment

OrderOrder

FulfillmentFulfillmentAfter SalesServices

After SalesAfter Sales

ServicesServices

BillingBilling

AccountAccount

ProcessingProcessing

InquiryInquiry

ProcessingProcessingRollingRollingforecastforecast

EvaluatingEvaluatingVendorsVendors

PurchasePurchaseOrderOrder

ProductionProductionplanningplanning

Rep. ManufacturingRep. Manufacturing

Material MgmtMaterial Mgmt

BOM andBOM and

Operation MgmtOperation Mgmt

OrderOrderprocessingprocessing

CapacityCapacityplanningplanning

ConfectionConfection& Quality& Quality

ShippingShipping

PlanningPlanning

Final ProductionFinal Production

ServiceServiceConfirmationConfirmation

InIn--HouseHouseRepairRepair

WarrantyWarrantyRegistrationRegistration

ServiceServiceContractContract

ComplaintsComplaintsProcessingProcessing

Assemble toAssemble toOrderOrder

DebitDebit

MemoMemo

HistoryHistoryconsumptionconsumption

BudgetBudget

CreditCreditMemoMemo

I dent i f izi er t d ie genutzten Gesc häf t sp rozesse auf der Bas is vomBusiness Proc ess Reposi t ory

Account& Quotation

AccountAccount

& Quotation& QuotationPlanning &Forecasting

Planning &Planning &

ForecastingForecasting ProcurementProcurementProcurement OperationsOperationsOperations OrderFulfillment

OrderOrder

FulfillmentFulfillmentAfter SalesServices

After SalesAfter Sales

ServicesServices

BillingBilling

AccountAccount

ProcessingProcessing

InquiryInquiry

ProcessingProcessingRollingRollingforecastforecast

EvaluatingEvaluatingVendorsVendors

PurchasePurchaseOrderOrder

ProductionProductionplanningplanning

Rep. ManufacturingRep. Manufacturing

Material MgmtMaterial Mgmt

BOM andBOM and

Operation MgmtOperation Mgmt

OrderOrderprocessingprocessing

CapacityCapacityplanningplanning

ConfectionConfection& Quality& Quality

ShippingShipping

PlanningPlanning

Final ProductionFinal Production

ServiceServiceConfirmationConfirmation

InIn--HouseHouseRepairRepair

WarrantyWarrantyRegistrationRegistration

ServiceServiceContractContract

ComplaintsComplaintsProcessingProcessing

Assemble toAssemble toOrderOrder

DebitDebit

MemoMemo

HistoryHistoryconsumptionconsumption

BudgetBudget

CreditCreditMemoMemo

Transactions

Gen.

Documentation

Configuration

A t t i h G i Ih S lM P j k t

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Aut om at isc he Gener ierung Ihres SolMan-Pro jek t es

Anweisung zu Transaktionen,Dokumentationen und Grafikin Bezug zur produktivenSystem Konfiguration

Automatische Generierungeines Solution ManagerProjekts mit Bezug auf dasBusiness Process Repository

KonfigurationstabellenKonfigurationstabellen

Prozess GrafikProzess Grafik

SAPReferenzdokumentation

SAPReferenzdokumentation

BenutzteTransaktionsanweisungen

BenutzteTransaktionsanweisungen

SAP Service

Addit i l I f t i

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Addit ional In format ion

Selfstudy – Learning Maps for SAP Solution Manager:

www.service.sap.com/rkt-solman

For more information, refer to the SAP Service Marketplace:

www.service.sap.com/solutionmanager

For detailed information on SAP Best Practices please refer to SAPService Marketplace and the SAP Help Portal:http://service.sap.com/bestpractices.

http://help.sap.com SAP Best Practices

Fragen ?

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Fragen ?

Vo lkmar  PraumSAP Consulting / Education

SAP (Sc hw eiz) AGAlthardstrasse 808105 Regensdorf

T +41 58 871 61 11F +41 58 871 61 12M +49 172 714 11 84E [email protected]

www.sap.com